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Privacy

When you purchase something from the Molly Frances store, we will ask for the following information. This information is necessary to receive payment, process, and ship your order, as well as communicate order updates to you.

  • Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment details

Additionally, You have the option during checkout to create an account with www.mollyfrances.com. If you choose to create an account, we will create a profile containing your order history and stored addresses for easy access. All of your order history is stored within our system, so creating an account simply provides you with access to that information.

When you sign up for our email newsletter, we will ask for your email address. Additionally, you have the option to share the following information with us, which we use to personalize the marketing messages you receive from us.

  • Name
  • Email

You can choose to stop receiving Molly Frances emails at any time, by clicking “unsubscribe” at the bottom of any Molly Frances marketing email.

When you browse our store, we also collect the following information in order to protect our site and your data, as well as improve the shopping experience.

  • IP address
  • Your browser type
  • Your operation system
  • Your browsing behavior on our website, such as product pages visited and navigation path
  • Shopping behavior on our website, utilized for delivery of re-marketing and promotional offers
  • We also use ‘cookies’ to collect data on pages you view on our site, as well as to power the delivery of re-marketing and promotional offers.

Email marketing: With your permission if you signup or opt in to our newsletter, we may send you occasional emails about our store, new products, sales and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at mark@mollyfrances.com.

If you would like to download or delete your data, please contact mark@mollyfrances.com

CONTACT FORMS

If you use our contact form to communicate with Molly Frances, the information you provide such as name and email are only used for the purpose of your message, it is not used for marketing purposes.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECURITY

Our store is hosted on Siteground’s ecommerce servers and uses Paypal, Mijireh, Stripe and Amazon Pay as a payment gateway. These companies are required by law to protect your data and cannot use your data with the exception of helping us process payments or as allowed by the privacy law and our contracts.

PAYMENT

If you choose to pay with a credit card, your information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site, such as a link to our Etsy shop. We are not responsible for the privacy practices of other sites such as Etsy and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Our site uses cookies for routine tasks such as the newsletter signup prompt to determine if each visitor has seen this, and if they have, to not repeat the prompt. Cookies are also used to keep track of items in your cart and during the checkout process.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

The last update to this policy was May 25, 2018

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact mark@mollyfrances.com